Effective Date: April 28, 2025

Psychiatry Group (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages from Psychiatry Group, we collect:

  • Your phone number: The mobile number you provide during the opt-in process.
  • Consent to send SMS messages: We record how and when you gave your permission to receive messages (e.g., web form, keyword opt-in).

We may also collect:

  • Message Interaction Data: Information such as delivery status, responses, and engagement rates, to help us improve our messaging services.

How We Use Your Information

We use your information to:

  • Send you SMS messages you have opted in to receive, such as appointment reminders, important updates, and relevant promotions.
  • Ensure compliance with applicable regulations, including the Telephone Consumer Protection Act (TCPA).
  • Monitor and improve our SMS service by analyzing engagement metrics.

Your information will only be used for the purposes stated at the time of opt-in and will not be used to send unrelated messages.

Sharing Your Information

We do not share your phone number or SMS opt-in information with third parties for marketing purposes.

However, we may share your information with trusted service providers solely for the purpose of delivering SMS messages (e.g., telecommunications carriers). These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Your Rights

You have the right to control the messages you receive:

  • You can opt out of receiving SMS messages from Psychiatry Group at any time by replying “STOP” to any message.
  • For assistance, you can reply “HELP” or contact us directly using the information provided below.

If you are registered with the National Do Not Call (DNC) Registry, we will only send you promotional messages if you have expressly consented to receive them.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

Record-Keeping

As required under the TCPA and Campaign Registry guidelines, we maintain records of:

  • Your opt-in and opt-out actions
  • Timestamps of consent
  • Methods of opt-in

These records are securely stored and may be used to demonstrate compliance with regulatory requirements.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via SMS or posted on our website. Continued use of our SMS service after updates constitutes your acceptance of the revised policy. Please check this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or wish to update your SMS preferences, you can contact us:

Email: info@psychiatrygroup.com
Phone: (844) 495-4357
Address: 5904 N Division St, Spokane, WA 99208

Links: